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 The business challenge
Foreign investors had bought a Japanese-owned resort management company at a time when its business performance was down. Differences in corporate culture between the new foreign management and the Japanese executives and staff soon lead to poor communication, inefficient business execution, and disagreements regarding management methods.
How IWNC helped IWNC crafted a solution aimed at fostering mutual understanding between the management and frontline staff. The three-phase project first redefined the corporate strategy and built a consensus on a new corporate vision and values. IWNC and the client then created and implemented a leadership development program designed to prepare managers to carry out the new strategy. In the final phase, IWNC worked closely with the client to define an HR performance management system. The result The IWNC solution translated into a significant increase in gross operating profits. According to the Managing Director, “As a result of this program and IWNC's assistance, we became a TEAM focused on achieving the same breakthrough targets and vision, with dramatically improved morale and communication.” Do you want to know how IWNC can help your organization? Then, contact us! |
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Inspiring Breakthrough ResultsInspiring - We inspire people to aim high and achieve levels of performance that they never thought attainable. Breakthrough - We stimulate significant, far-reaching improvements in our client's business. Results - We ensure that our partnerships with clients lead to tangible and sustained improvement in their business results. |
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